Q: Can I defer my loan payment because of coronavirus?

Mountain America understands that the recent COVID-19 pandemic has resulted in economic disruptions that may impact the financial welfare of our members. If you are faced with financial challenges due to the coronavirus, we may have loan relief options available to assist you. Please contact a member service representative to discuss your unique situation.
 
For long-term mortgage inquires, call 1-888-395-3997 or email our servicing team at lossmitproxy@yourmortgageonline.com.
 
For all other consumer loans, including Visa® credit cards, auto, RV, personal, student, home equity loans or home equity line of credit (HELOC), call 1-844-852-2405.
 
For SBA loans, please email sbaservicing@macu.com or call 801-325-6440.
 
For Commercial Real Estate loans, please email commercial@macu.com or call 801-325-6435.
 
Phone hours:
Monday – Friday 8:00 a.m. – 7:00 p.m.
Saturday 9:00 a.m. – 3:00 p.m.