Q: How do I add a payee in the Bill Pay system?
Desktop & laptop instructions
Mobile app instructions
Desktop & laptop instructions
Follow the below steps to add a payee in the Bill Pay System:
Add a Person
- From the menu, select Bill Pay from the "Transfer & Pay" category.
- Click New Payee on the upper right side of the page.
- Select the Person tab under I’m paying a…
- Enter the payee name.
- Select a payee category (optional).
- The payment method will default to Check.
- The default funding account is the primary checking.
- Click Next.
- Enter the payee address including street, city, state, zip code and phone number.
- Upload a payee image (optional).
- Enter a nickname or leave as the payee name.
- Click Save.
Verify New Payee for Security Purposes
- Select Email or Text to verify payee.
- Click Send Code.
- Enter the verification code.
- Click Verify.
Add a Business
- From the menu, select Bill Pay from the "Transfer & Pay" category.
- Click New Payee on the upper right side of the page.
- Select the Business tab under I’m paying a…
- Enter the name of the business. Known businesses will automatically populate and you will not be required to enter the payee address.
- Enter the zip code of the business.
- The default funding account will be the primary checking.
- Select a payee image (optional).
- Enter the account number of the business you are paying.
- Confirm the account number.
- Click Next.
- Enter a nickname.
- Click Save.
Verify New Payee for Security Purposes
- Select Email or Text to verify payee.
- Click Send Code.
- Enter the verification code.
- Click Verify.
Mobile app instructions
Follow the below steps to add a payee in the Bill Pay System:
Add a Person
- From the "More" menu, select Bill Pay from the "Transfer & Pay" category.
- Tap on Add Payee button.
- Tap on Add and Manage Payees card.
- Tap the plus button in the lower right corner.
- Tap the Personal button
- Enter the payee name.
- Select a payee category (optional).
- The payment method will default to Check.
- The default funding account is the primary checking.
- Enter the payee address including street, city, state, zip code and phone number.
- Enter a nickname or leave as the payee name.
- Tap Add Payee.
Verify New Payee for Security Purposes
- Select Email or Text to verify payee.
- Click Send Code.
- Enter the verification code.
- Click Verify.
Add a Business
- From the "More" menu, select Bill Pay from the "Transfer & Pay" category.
- Tap on Add Payee button.
- Tap on Add and Manage Payees card.
- Tap the plus button in the lower right corner.
- Tap the Business button
- Enter the name of the business. Known businesses will automatically populate and you will not be required to enter the payee address.
- Enter the zip code of the business.
- The default funding account will be the primary checking.
- Select a payee image (optional).
- Enter the account number of the business you are paying.
- Confirm the account number.
- Enter a nickname.
- Tap Add Payee.
Verify New Payee for Security Purposes
- Select Email or Text to verify payee.
- Click Send Code.
- Enter the verification code.
- Click Verify.