Q: How do I add a payee in the Bill Pay system?

Desktop & laptop instructions

Mobile app instructions

Desktop & laptop instructions

Follow the below steps to add a payee in the Bill Pay System:

Add a Person

  1. From the menu, select Bill Pay from the "Transfer & Pay" category.
  2. Click New Payee on the upper right side of the page.
  3. Select the Person tab under I’m paying a…
  4. Enter the payee name.
  5. Select a payee category (optional).
  6. The payment method will default to Check.
  7. The default funding account is the primary checking.
  8. Click Next.
  9. Enter the payee address including street, city, state, zip code and phone number.
  10. Upload a payee image (optional).
  11. Enter a nickname or leave as the payee name.
  12. Click Save.

Verify New Payee for Security Purposes

  1. Select Email or Text to verify payee.
  2. Click Send Code.
  3. Enter the verification code.
  4. Click Verify.

Add a Business

  1. From the menu, select Bill Pay from the "Transfer & Pay" category.
  2. Click New Payee on the upper right side of the page.
  3. Select the Business tab under I’m paying a…
  4. Enter the name of the business. Known businesses will automatically populate and you will not be required to enter the payee address.
  5. Enter the zip code of the business.
  6. The default funding account will be the primary checking.
  7. Select a payee image (optional).
  8. Enter the account number of the business you are paying.
  9. Confirm the account number.
  10. Click Next.
  11. Enter a nickname.
  12. Click Save.

Verify New Payee for Security Purposes

  1. Select Email or Text to verify payee.
  2. Click Send Code.
  3. Enter the verification code.
  4. Click Verify.

Mobile app instructions

Follow the below steps to add a payee in the Bill Pay System:

Add a Person

  1. From the "More" menu, select Bill Pay from the "Transfer & Pay" category.
  2. Tap on Add Payee button.
  3. Tap on Add and Manage Payees card.
  4. Tap the plus button in the lower right corner.
  5. Tap the Personal button
  6. Enter the payee name.
  7. Select a payee category (optional).
  8. The payment method will default to Check.
  9. The default funding account is the primary checking.
  10. Enter the payee address including street, city, state, zip code and phone number.
  11. Enter a nickname or leave as the payee name.
  12. Tap Add Payee.

Verify New Payee for Security Purposes

  1. Select Email or Text to verify payee.
  2. Click Send Code.
  3. Enter the verification code.
  4. Click Verify.

Add a Business

  1. From the "More" menu, select Bill Pay from the "Transfer & Pay" category.
  2. Tap on Add Payee button.
  3. Tap on Add and Manage Payees card.
  4. Tap the plus button in the lower right corner.
  5. Tap the Business button
  6. Enter the name of the business. Known businesses will automatically populate and you will not be required to enter the payee address.
  7. Enter the zip code of the business.
  8. The default funding account will be the primary checking.
  9. Select a payee image (optional).
  10. Enter the account number of the business you are paying.
  11. Confirm the account number.
  12. Enter a nickname.
  13. Tap Add Payee.

Verify New Payee for Security Purposes

  1. Select Email or Text to verify payee.
  2. Click Send Code.
  3. Enter the verification code.
  4. Click Verify.